Terms, Conditions & Returns

AwardLeather.com is owned and operated by Wencom Technology – ABN: 82 925 878 955.


The following terms and conditions govern the use of AwardLeather.com online service which includes, promotion participation, online shopping and e-marketing services to members. By accessing this site, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.


COPYRIGHT

Unless otherwise indicated, the website itself and all materials on this website are protected by copyright owned by AwardLeather.com. All rights reserved. This site or any portion of this site may not be reproduced, duplicated, copied, sold or otherwise exploited for any commercial purpose without a permission from AwardLeather.com.


PRIVACY POLICY
 

Award Leather does not collect individually identifiable information from you as a visitor to the Award Leather web site. Nor do we sell or otherwise disclose the names and addresses of visitors to this site to unaffiliated third parties.

Award Leather considers the information received from customers to be confidential and does not disclose this information to any third party, except when compelled to do so by Australian law/court order. Award Leather does not otherwise sell, disseminate or otherwise distribute personally identifiable information.

Award Leather does not collect any unique information about you (such as your name, company name, email address, etc.), except when you specifically and knowingly provide such information.

If Award Leather makes any material changes to the privacy policy, Award Leather will post the new policy on this web site.

If you have any questions or comments about this policy or services or your experience with Award Leather products, please call us at 02 4208 3931.



PRICING POLICY

All transactions are processed as Australian Dollars (AUD) and include GST (Goods and Services tax).

Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, please email or phone us with the details of the product and supplier and we will endeavour to provide you with a more competitive or even better price.


SECURITY

Our aim is to keep our customer happy and to gain their confidence. At AwardLeather.com we use that latest 128-bit SSL (Secure Socket Layer) encryption technology via Paypal ensuring that all payment data passed between our customers and AwardLeather.com remain secure and private. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre at [email protected]


DELIVERY

All Paid Orders Will Be Shipped Within 1-3 Business Days. Your order/shipping status can be monitored in your own login account.


International Deliveries

Deliveries outside Australia will incur international shipping fee as below:

New Zealand – AU $20.00
Asia Pacific – AU $20.00
USA/Canada/Middle East – AU $20.00
Rest of World – AU $20.00


RETURNS

For all returns, you are required to provide the receipt as proof of purchase. Returned items must have not been worn, altered or washed and must have all tags attached.

Refunds or exchanges are available if the items are faulty, different to what was advertised or unfit for the products intended purpose.

If you wish to return your merchandise, please write to us at: contactATAwardLeather.Com (replace AT by @ when sending your email requests).

Returns by mail

Please enclose your receipt and complete Returns/Exchange Form with your purchase within 14 days of receipt of the goods in a box and mail to the below address:

83 Tait Ave. Kanahooka NSW 2530
AUSTRALIA

Customers will be responsible for postage and handling for returns.

For further information of AwardLeather.com Terms and Conditions, please contact our team at: contactATAwardLeather.Com (replace AT by @ when sending your email requests).